PRIVACY POLICY

Last Updated: April 1, 2024

As is implied in our name, InfoRemover, LLC (“InfoRemover,” “us”, “we”, or “our”) is focused on removing personal data from places that people don’t want it to appear.  Your privacy and rights to privacy are important to us.  This Privacy Policy is a part of our commitment to you and describes how we collect, use, and disclose information when you sign up for our Services, use our Website or when you otherwise interact with us.

By accessing our Website or utilizing our Services, you agree to our Terms of Service and you agree to the collection, use, disclosure, and processing outlined in this Privacy Policy.  

We may change this Privacy Policy from time to time. If we make changes, we will revise the date at the top of the Privacy Policy. In certain instances, we may provide you with other notice of the change, e.g., sending an email notification, adding a statement on our homepage, or sending you some other notification. We recommend reviewing our Privacy Policy each time that you visit our Website, access or use our Services or otherwise engage with us so that you stay informed about our data practices and how to safeguard your privacy.

For California residents, please be aware of the California Privacy Rights Notice, located near the end of this Privacy Policy, which provides more details about the personal information we collect and disclose, as well as instructions on how to exercise your rights under California law.

A QUICK SUMMARY…

  • YOU HAVE RIGHTS!  Be sure to review this Privacy Policy and understand what your rights are.
  • We don’t sell your Personal Information.
  • Unless we say so in this Privacy Policy or otherwise obtain your consent, we don’t disclose your Personal Information to third parties.
  • We use data collected from our customers, users and other sources to run our business and provide our Services. 
  • Like most companies, we use the services of other businesses to run, improve and grow our business and to be able to provide our Services.  We may share Personal Information with other businesses, contractors or third parties for those or other purposes outlined in this Privacy Policy.  
  • Under certain circumstances, we may be required to disclose Personal Information if required to do so by law or in response to valid requests by public authorities.
  • If you want your Personal Information to be removed from our systems, this Privacy Policy describes how to make that request.
  • Please be sure to review this entire Privacy Policy.

DEFINITIONS

  • “Terms” or “Terms of Service” mean our Terms of Service.
  • “InfoRemover,” “us”, “we”, or “our” means InfoRemover, LLC, a company located at 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, and its affiliated entities.
  • “User”, “you” or “your” means you as the person accessing or using the Website, its content or the Services.
  • “Website” means the website, webpages and application(s) accessible at https://inforemover.com/,  including its sub-domains, programming code, related technologies, know-hows, databases, content and design.
  • “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.  “Personal Information” does not include information that is deidentified or aggregated, nor does it include publicly available information or lawfully obtained, truthful information that is a matter of public concern.  
  • “Services” means our Removal Services and our Website and other online products and services.
  • “Removal Services” means the submission of opt out, suppression or removal requests to certain data brokers and information aggregators.

DATA WE COLLECT

We may collect a variety of data and information from or about you or your devices from various sources, as described below.

Personal Data

While using our Service, we may ask you to provide us with certain information and data can be used to contact or identify you. Data and information we may ask you to provide may include, but is not limited to:

  • First name and last name (required), as well as middle name and other names or spellings of your name (optional)
  • Email address(es) 
  • Phone number(s) 
  • The city and state you reside in
  • Your full address
  • Cookies and Usage Data
  • Your birthday
  • Your gender
  • Names of family members, roommates, or significant others with whom you’ve shared an address
  • Government issued identification details.

Usage Data

We may collect information that your computer or browser sends whenever you visit or use our Service or when you access Service by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.

You can enable or disable location services when you use our Service at any time by way of your device settings.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies: We use Session Cookies to operate our Service.
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies: We use Security Cookies for security purposes.
  • Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

WHY WE COLLECT YOUR DATA AND HOW WE USE IT

We collect data, including Personal Information, for various legitimate business and legal purposes.

 

  • Providing Services: To operate and provide our Services and Website.
  • Communicating: Communicating with you, providing you with updates and other information relating to our Services, providing information that you request, responding to comments and questions, and otherwise providing customer support.
  • Marketing and Advertising: Marketing purposes, such as developing and providing promotional and advertising materials that may be useful, relevant, valuable, or otherwise of interest to you.
  • Personalization: Personalizing your experience on our Services such as presenting tailored content.
  • Sending Messages: Sending you emails, text/sms messages or push notifications.
  • Facilitating Payments: Facilitating transactions and payments.
  • Deidentification and Aggregation: De-identifying and aggregating information collected through our Services and using it for any lawful purpose.
  • Safety Issues: Responding to trust and safety issues that may arise.
  • Compliance: For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.
  • Auditing Interactions: Auditing related to a current interaction with you and concurrent transactions.
  • Fraud and Incident Prevention: Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.
  • Debugging: Debugging to identify and repair errors that impair existing intended functionality.
  • Transient Use: Short-term, transient use.
  • Contracting Service Providers: Contracting with service providers and vendors to perform or provide Services, including maintaining or servicing accounts, providing customer service, processing or fulfilling our agreements and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytic services, or providing similar services.
  • Research: Undertaking research for technological development and demonstration.
  • Improving Our Services: Undertaking activities to verify or maintain the quality or safety of our Services, and to improve, upgrade, or enhance our Services.
  • Enabling Transactions: Otherwise enabling or effecting, directly or indirectly, a commercial transaction.
  • Notified Purpose: For other purposes for which we provide specific notice at the time the information is collected.

TO WHOM WE MAY DISCLOSE PERSONAL INFORMATION

We may provide, share or disclose Personal Information with the following categories of third parties, service providers and/or contractors:

 

  • Data Brokers and Information Aggregators: In order to provide the Removal Services, we will be required to share certain Personal Information with data brokers and information aggregators in order to locate your records and to submit opt out, suppression or removal requests.  
  • Service Providers: Vendors and service providers who assist us in providing the Services and Website, for example, (a) those who support delivery of or provide certain features in connection with the Services and Website; (b) providers of analytics and measurement; (c) providers of technical infrastructure services; (d) providers of customer support services; (e) those who facilitate conducting surveys; or (f) those who advertise, market or promote our Services and Website.
  • Law Enforcement and Government: When required by law, to protect our rights or to enforce our rights, law enforcement agencies, government bodies, courts or other third parties. 
  • Merger/Acquisition: Unrelated businesses in connection with a potential or actual merger, sale, or asset transfer.
  • With Consent: Other third parties, service providers and/or contractors for whom we have obtained your permission to disclose your Personal Information.
  • Related Entities: Our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.

DATA RETENTION

When determining the specific retention period for data, we consider various factors, such as the type of Service provided to you, the nature and length of our relationship with you, and mandatory retention periods provided by law and the statute of limitations.

 

We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

 

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

SECURITY MEASURES

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, as no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your information.

CHILDREN’S PRIVACY

We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no part of our Services are directed to children. If you learn that a child has provided us with personal information, as defined by the U.S. Children’s Online Privacy Protection Act (COPPA), in violation of this Privacy Policy, then you may alert us at [email protected] and we will take reasonable steps to delete is as quickly as possible.

LINKS TO THIRD-PARTY WEBSITES AND SERVICES

Our Service and Website may contain links to, or content from, other sites, apps, plug-ins or services that are not owned or operated by us. These links or content are not an indication that we endorse or are affiliated with any other third-party.  If you click a third-party link, you will be directed to that third party’s site, and collection, use and disclosure of your information will be subject to the privacy policies of the third party websites or services. You should review the privacy policy and term of service of any site you visit.  We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services we link to or display content from.

CALIFORNIA PRIVACY RIGHTS NOTICE

If you are a California resident, you may exercise the following rights:

  • Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information collected, sold, or disclosed by us; (2) purposes for which categories of Personal Information are collected or sold by us; (3) categories of sources from which we collect Personal Information; (4) categories of third parties to whom we disclosed or sold Personal Information; and (5) specific pieces of Personal Information we have collected about you during the past twelve months.
  • Right to Delete. Subject to certain exceptions, you may submit a verifiable request that we delete Personal Information about you that we have collected from you.
  • Verification. Requests for access to or deletion of Personal Information are subject to our ability to reasonably verify your identity in light of the information requested and pursuant to relevant CCPA requirements, limitations, and regulations. To verify your access or deletion request, please provide us with your name, email address, and phone number associated with your account, and we will let you know if we need any additional information to verify your request.
  • Right to Opt Out. In some circumstances, you may opt out of the sale of your Personal Information. We do not sell your Personal Information.
  • Right to Equal Service and Price. You have the right not to receive discriminatory treatment for the exercise of your CCPA privacy rights, subject to certain limitations.  We do not discriminate against anyone for exercising their legal rights.
  • Shine the Light. We do not rent, sell, or share Personal Information with nonaffiliated companies for their direct marketing uses as contemplated by California’s “Shine the Light” law (Civil Code § 1798.83), unless we have your permission.
  • Submit Requests. To exercise your rights under the CCPA, please email us at [email protected]

Categories of Personal Information for Purposes of the CCPA

 

The chart below provides the categories of Personal Information (as defined by the CCPA) we have collected, disclosed or used for a business or commercial purpose, or sold in the twelve months preceding the last update to this notice. The examples of Personal Information provided for each category reflect each category’s statutory definition and may not reflect all of the specific types of Personal Information associated with each category.

Category

Examples

Collect

Disclose

Sell

A. Identifiers

Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name

Yes

Yes

No

B. Personal information Categories listed in Cal. Civ. Code Section 1798(e)

Name, contact information, education, employment, employment history, and financial information

Yes

Yes

No

C. Characteristics of Protected Classifications under California or Federal Law

Gender and date of birth

Yes

Yes

No

D. Commercial Information

Transaction information, purchase history, financial details, and payment information

Yes

Yes

No

E. Biometric Information

Fingerprints and voiceprints, DNA, imagery of iris, retina, etc…

No

No

No

F. Internet or other electronic network activity

Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements

Yes

Yes

No

G. Geolocation Data

Device location

No

No

No

H. Sensory Information

Images and audio, video or call recordings created in connection with our business activities

Yes

Yes

No

I. Professional or employment-related information

Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us

Yes

Yes

No

J. Non-Public Education Information

Student records and directory information

No

No

No

K. Inferences drawn from other personal information

Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics

Yes

Yes

No

For more information about the purposes for which Personal Information may be collected or disclosed, please review the “WHY WE COLLECT YOUR DATA AND HOW WE USE IT” section above.

For categories of third parties to whom we have or may disclose Personal Information, please review the “TO WHOM WE MAY DISCLOSE PERSONAL INFORMATION” section above.

CONTACT US

If you have any questions, comments, or concerns about this notice or our processing activities, or you would like to exercise your privacy rights, please email us at [email protected] or write to us at: InfoRemover, LLC, 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801